Terms and Conditions
For driving tuition given by an Alison's Driving School it
is hereby agreed that:
1. The Instructor will provide driving instruction for the
pupil at the agreed rates and times. The cost of driving
lessons will have been clearly explained upon first contact
with Alison's Driving School and again at the beginning of
the first lesson.
2. The Instructor will behave in a professional manner
towards pupils at all times. The Instructor will avoid
physical contact with a pupil except in an emergency or in
the normal course of greeting. Whilst reserving the right
to decide against giving tuition, the Instructor will not
act in any manner which contravenes legislation on
discrimination or the Driving Standards Agency (D.S.A.)
Code of Practice for Approved Driving Instructors.
3. The Instructor reserves the right to rearrange any
lessons to a mutually convenient time without liability.
4. All bookings are made on the understanding that Alison’s
Driving School is not responsible for the postponement of
training due to traffic conditions, adverse weather
conditions, illness or mechanical breakdown. Alison's
Driving School cannot be held responsible for any costs
incurred as a result of the postponement of any lessons,
for whatever reason.
5. Any pupil may be refused a driving lesson if the
Instructor has reason to believe that the pupil is under
the influence of alcohol or drugs and the lesson will still
be charged at the full amount.
6. The Instructor may refuse to carry on giving a pupil
driving lessons without notice if the Instructor is not
satisfied with a pupil’s conduct or commitment throughout
the lessons. A pupil may be refused entry into the driving
school vehicle if they are wearing soiled clothing or muddy
work boots and the lesson will still be charged at the full
amount.
7. The Instructor will advise pupils when to apply for
their theory and practical driving tests. The Instructor
will not cancel or rearrange a driving test without the
pupil’s agreement. When presenting a pupil for the
practical driving test, the Instructor will ensure that the
pupil has all the necessary documentation to enable the
pupil to take the test and that the vehicle is roadworthy.
8. If a pupil has entered for a driving test and does not
keep up to date with their lessons prior to the test, or if
in the opinion of the Instructor the pupil is not safe to
proceed with the test, the Instructor reserves the right to
refuse the use of the tuition vehicle for the driving test,
in which case the Instructor will not be liable for any
loss of test fees.
9. Provided the pupil is in possession of a valid driving
license and is accompanied by, or under the direction of, a
Driving Standards Agency A.D.I / P.D.I or approved DSA
Examiner, the Alison's Driving School car is fully insured
for tuition and driving tests.
10. The Instructor will check a pupil’s entitlement to
drive the vehicle and their ability to read a number plate
at the statutory distance of 20.5 metres with the use of
glasses or contact lenses if appropriate on the first
lesson.
11. The Instructor will make every effort to train pupils
to the highest standard but can in no way be held liable
for any errors pupils commit whilst driving unaccompanied
by the Instructor before, during or after a test pass.
12. The pupil will ensure that they hold the appropriate
valid licence to drive the tuition vehicle.
13. Pupils must advise the Instructor of any medication or
prescription drugs they are taking that may affect their
ability to drive safely before taking any lesson booked.
14. If a pupil is required to wear glasses or contact
lenses whilst driving and he/she fails to wear them on a
driving lesson, the lesson will be cancelled with full
charge to the pupil or parents.
15. For no charge to be incurred the pupil will give the
Instructor a minimum of 24 hours notice to cancel or change
a lesson, otherwise the lesson fee must be paid in full. If
the pupil fails to turn up for an appointment (the
Instructor will wait at the agreed pick-up point for 10
minutes only) and the pupil fails to give sufficient notice
to the Instructor prior to the start of the lesson, the
lesson fee must be paid in full. If any lessons paid for in
advance or with vouchers are cancelled within 24 hours,
then the lesson fee will be charged in full.
16. At the Instructor’s discretion, any pupil who cancels
lessons on three or more consecutive occasions may lose any
future allocated time slots. This does not apply to any
pre-arranged holiday cancellations or postponements.
17. The Instructor must be notified of the date and time of
a driving test self-booked by the pupil at least 10 working
days before the test date.
All Alison’s Driving School pupils are bound by these terms
and conditions.
Complaints or grievances
If a pupil would like to make a complaint or has a
grievance, then they must contact in the first instance Mrs
Alison Nolan or write to the address below.
Alison Nolan
Alison's Driving School
2 The Willows
Kemsley
Sittingbourne
Kent
ME10 2TE
All terms of business are correct at time of
printing. Alison's Driving School reserves the right to
make changes to the terms of business without prior notice.