Terms and Conditions

For driving tuition given by an Alison's Driving School it is hereby agreed that:
1. The Instructor will provide driving instruction for the pupil at the agreed rates and times. The cost of driving lessons will have been clearly explained upon first contact with Alison's Driving School and again at the beginning of the first lesson.

2. The Instructor will behave in a professional manner towards pupils at all times. The Instructor will avoid physical contact with a pupil except in an emergency or in the normal course of greeting. Whilst reserving the right to decide against giving tuition, the Instructor will not act in any manner which contravenes legislation on discrimination or the Driving Standards Agency (D.S.A.) Code of Practice for Approved Driving Instructors.

3. The Instructor reserves the right to rearrange any lessons to a mutually convenient time without liability.

4. All bookings are made on the understanding that Alison’s Driving School is not responsible for the postponement of training due to traffic conditions, adverse weather conditions, illness or mechanical breakdown. Alison's Driving School cannot be held responsible for any costs incurred as a result of the postponement of any lessons, for whatever reason.

5. Any pupil may be refused a driving lesson if the Instructor has reason to believe that the pupil is under the influence of alcohol or drugs and the lesson will still be charged at the full amount.

6. The Instructor may refuse to carry on giving a pupil driving lessons without notice if the Instructor is not satisfied with a pupil’s conduct or commitment throughout the lessons. A pupil may be refused entry into the driving school vehicle if they are wearing soiled clothing or muddy work boots and the lesson will still be charged at the full amount.

7. The Instructor will advise pupils when to apply for their theory and practical driving tests. The Instructor will not cancel or rearrange a driving test without the pupil’s agreement. When presenting a pupil for the practical driving test, the Instructor will ensure that the pupil has all the necessary documentation to enable the pupil to take the test and that the vehicle is roadworthy.

8. If a pupil has entered for a driving test and does not keep up to date with their lessons prior to the test, or if in the opinion of the Instructor the pupil is not safe to proceed with the test, the Instructor reserves the right to refuse the use of the tuition vehicle for the driving test, in which case the Instructor will not be liable for any loss of test fees.

9. Provided the pupil is in possession of a valid driving license and is accompanied by, or under the direction of, a Driving Standards Agency A.D.I / P.D.I or approved DSA Examiner, the Alison's Driving School car is fully insured for tuition and driving tests.

10. The Instructor will check a pupil’s entitlement to drive the vehicle and their ability to read a number plate at the statutory distance of 20.5 metres with the use of glasses or contact lenses if appropriate on the first lesson.

11. The Instructor will make every effort to train pupils to the highest standard but can in no way be held liable for any errors pupils commit whilst driving unaccompanied by the Instructor before, during or after a test pass.

12. The pupil will ensure that they hold the appropriate valid licence to drive the tuition vehicle.

13. Pupils must advise the Instructor of any medication or prescription drugs they are taking that may affect their ability to drive safely before taking any lesson booked.

14. If a pupil is required to wear glasses or contact lenses whilst driving and he/she fails to wear them on a driving lesson, the lesson will be cancelled with full charge to the pupil or parents.

15. For no charge to be incurred the pupil will give the Instructor a minimum of 24 hours notice to cancel or change a lesson, otherwise the lesson fee must be paid in full. If the pupil fails to turn up for an appointment (the Instructor will wait at the agreed pick-up point for 10 minutes only) and the pupil fails to give sufficient notice to the Instructor prior to the start of the lesson, the lesson fee must be paid in full. If any lessons paid for in advance or with vouchers are cancelled within 24 hours, then the lesson fee will be charged in full.

16. At the Instructor’s discretion, any pupil who cancels lessons on three or more consecutive occasions may lose any future allocated time slots. This does not apply to any pre-arranged holiday cancellations or postponements.

17. The Instructor must be notified of the date and time of a driving test self-booked by the pupil at least 10 working days before the test date.

All Alison’s Driving School pupils are bound by these terms and conditions.

Complaints or grievances

If a pupil would like to make a complaint or has a grievance, then they must contact in the first instance Mrs Alison Nolan or write to the address below.
Alison Nolan
Alison's Driving School
2 The Willows
ME10 2TE
All terms of business are correct at time of printing. Alison's Driving School reserves the right to make changes to the terms of business without prior notice.